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Showing posts with label author: Sumant Prashant. Show all posts
Showing posts with label author: Sumant Prashant. Show all posts

Thursday, July 13, 2017

Author: Sumant Prashant

Sumant Prashant is a researcher at the National Institute for Public Finance and Policy.

Replacing FIPB with Standard Operating Procedure not enough

by Pratik Datta, Radhika Pandey and Sumant Prashant.

Foreign investment into India has always been heavily regulated, requiring approvals from various government ministries. Post-liberalisation, a need was felt to create a single window for foreign investors applying for such approvals. As a result, the Foreign Investment Promotion Board (FIPB) was established in August 1991. Initially it was placed within the Prime Minister's Office (PMO) since its credibility needed to be projected speedily. Then it shifted to Department of Industrial Policy and Promotion (DIPP) and finally to Department of Economic Affairs (DEA) in Ministry of Finance. Here it functioned as an inter-ministerial body making recommendations to the Finance Minister for grant of approval for foreign investments as per the regulations under the Foreign Exchange Management Act, 1999.

Although FIPB was a single window for the foreign investors, at the back-end it was an agglomeration of various Ministries whose views were necessary. It comprised Secretaries from Department of Economic Affairs (DEA), DIPP, Department of Commerce (DoC) Ministry of External Affairs (MEA), Ministry of Overseas Indian Affairs (MOIA), Department of Revenue (DoR) and Ministry of Small, Medium and Micro Enterprises. Depending on the sector to which the investment proposal pertained, the concerned Ministry would also be asked to give comments. At times, views of RBI would also be sought. Naturally, this inter-ministerial coordination process took time and frequently delayed the approval process. Consequently, FIPB ended up being seen as another bureaucratic body delaying approvals. This fuelled the demand for a better substitute.

In a recent spate of reforms, the Cabinet finally decided to scrap FIPB. Now, foreign investment in any of the eleven notified sectors would require approval from the concerned Administrative Ministry. Last week the DIPP issued a Standard Operating Procedure (SoP) for processing FDI proposals under this new regime. The most promising feature of this SoP is the 8-10 weeks time-frame within which investment applications are required to be cleared by the government ministries. But will this reform ensure timely disposal of foreign investment approvals? To answer this, it would be useful to understand the legal institutional framework within which foreign investment approvals are processed in some advanced jurisdictions.

In Australia, the decision to approve a foreign investment proposal is with the Treasurer under the Foreign Acquisitions and Takeovers Act, 1975. When making such decision, the Treasurer is advised by the Foreign Investment Review Board (FIRB), which examines foreign investment proposals and advises on the national interest implications. Section 77 of the 1975 Act requires the Treasurer to make his decision within 30 days, which can be extended by 90 days. The Treasurer has to give reasons for rejecting substantial commercial proposals, which are published in Treasurer's press release.

In Canada, the decision to approve a foreign investment proposal is with the Minister under the Investment Canada Act, 1985. While taking the decision, the Minister is advised by the Director of Investments. A foreign investor is required to notify the Director before making an investment or within 30 days of making the investment. The investment proposal is subject to review only if the Director sends a notice for review to the foreign investor within 21 days. The Minister has 45 days to determine whether or not to allow the investment. The Minister can unilaterally extend the 45 day period by an additional 30 days by sending a notice to the investor prior to the expiration of the initial 45 day period. Further extensions are permitted if both the investor and the Minister agree. If no approval or notice of extension is received within the designated time, the investment is deemed approved. If a foreign investor's application is rejected, the law requires the rejection order to provide reasons for such rejection. Moreover, another opportunity is given to the applicant to reapply. If the applicant is unable to make its case stronger in the second attempt, the application is finally rejected.

Evidently, in these jurisdictions the primary law imposes time-limits on the Minister approving foreign investment proposals. The primary law is also clear on the precise purpose of the government approval. For instance, national security is a major concern while approving foreign investment proposals. Moreover, the primary law also lays down clear processes to handle rejection of investment applications, making the Minister more accountable. For instance, in the US, even the President, who has the final authority to reject an investment proposal, issues a presidential order providing justification for rejection. This institutional accountability hardwired within the legislative framework enables these jurisdictions to better handle foreign investment applications.

In contrast, the Indian primary law - the Foreign Exchange Management Act, 1999 (FEMA) - does not create any institutional accountability. It does not prescribe any time-limits for the Finance Minister to dispose of foreign investment applications. Neither is FEMA clear on the purpose of government approval itself. Further, the law does not require the government to give any reasons for rejecting an investment application. These are fundamental problems in the current Indian legal institutional framework around FDI approvals.

DIPP's new SoP does not resolve any of these fundamental issues. The timelines it imposes on the Ministries for various actions are not even binding. This is because the SoP is not a legal instrument. It is merely a pdf document uploaded as a public notice on the DIPP website. That does not make it a law binding on the different Ministries in the government. At most, it is an aspirational document laying out the good intentions of the government. But if a Ministry violates it, there are no consequences or sanctions. The SoP does not in anyway change the internal incentive structure of the bureaucracy to ensure that they comply with the timelines. Therefore, the SoP fails to solve the root cause of delay at FIPB - lack of time-bound inter-ministerial coordination needed for timely grant of approvals.

Any reform to the Indian FDI approval regime must start with a complete rethinking and redesigning of the primary law - FEMA - from first principles. What is the market failure in the field of capital controls? Why is government approval even necessary? How can the government be made accountable to ensure that approval decisions are made in time-bound manner without prejudicing the main purpose of such approval?

The Financial Sector Legislative Reforms Commission (FSLRC) answered these fundamental quesions based on a holistic review of international best practices. It recommended that the objective of capital controls should be to address national security concerns. In addition the report envisaged controls of temporary nature to address crisis situation. All these aspects are codified in the chapter on capital controls in the Indian Financial Code (IFC), the draft law prepared by the FSLRC. Even as we debate the objectives of capital controls, the law on capital controls must be unambiguous in laying down an effective procedure for processing FDI proposals. As an example, Clause 243 of the IFC provides for a 90 days time-bound process to be followed by the Central Government while approving or rejecting FDI proposals. Chapter 9 of the FSLRC Handbook released by the Ministry of Finance further elaborates this approval process.

The shortcomings of FIPB were merely symptoms of a deeper problem in the primary law, FEMA. This underlying problem can be resolved only by replacing FEMA with a coherent new primary law. The new law should require government approval only for foreign investment in sectors that are strategic from the viewpoint of national security considerations or to address emergency situations such as war, or balance of payments crisis. The law should also focus on accountability of the government. It should provide clear time-bound legal processes and require the government to give reasoned orders while rejecting an investment proposal. Only such fundamental legislative reforms can help create a better substitute to FIPB.

 

Pratik Datta, Radhika Pandey and Sumant Prashant are researchers at the National Institute of Public Finance and Policy, New Delhi.

Wednesday, July 12, 2017

Issues with the regulation of Information Utilities

by Sumant Prashant, Prasanth Regy, Renuka Sane, Anjali Sharma, and Shivangi Tyagi.

The Insolvency and Bankruptcy Code, 2016 (IBC) provides for the speedy resolution of insolvency. The process described in IBC hinges on the assumption that information will be easily accessible to the parties involved. It is for this purpose that IBC provides for the establishment of Information Utilities (IUs). As envisaged in IBC, as well as the Bankruptcy Law Reform Committee Report, IUs are repositories of information regarding debt and default, and are required to be able to produce this information quickly. This information can then be used for many purposes. For instance, the Courts can use it to decide whether to send a debtor company into a resolution process. But for this information to be widely used, it is essential that Judges, Insolvency Professionals, and other parties must be able to trust this information implicitly.

The timelines specified by IBC are quite strict. They can be met only if IUs stand ready to provide all requisite information quickly. IBC provides little guidance on how IUs are to function, leaving the details to subordinate regulation. A Working Group on IUs was set up by the Ministry of Corporate Affairs to draft the regulations governing IUs. The Working Group's suggestions (Draft Regulations) were put up for public comments. Subsequently, an Advisory Committee discussed the public comments, and the final regulations (IU Regulations) were notified on 31st March, 2017.

However, the regulations have some fundamental problems which are likely to impede the efficient and transparent functioning of IUs. In this article, we highlight some of these problems.

Core Services

IBC defines "core services" to be a set of services every IU has to provide. This includes accepting information, authenticating and verifying it, storing it, and providing access to it. There are several issues with how the current regulations treat the provision of core services:

  1. Authorising representatives: Regulation 18(5) of the IU Regulations says:
    An information utility shall provide a registered user a functionality to enable its authorised representatives to carry on the activities in sub-regulation (1) on its behalf.
    This can be very dangerous, because of the possibility of misuse. For instance, can a bank be a registered representative of its borrower? Imagine a situation where an individual takes a loan from a lender, and one of the signatures among the many he signs in the paperwork authorises the lender to be his representative for filing information with an IU. The lender can now declare, on behalf of the borrower, that the borrower has defaulted. This is a clear conflict of interest.

    This provision lends itself to misuse by the borrower, too. A borrower may borrow money and confirm this debt in an IU, but he could later claim that some authorised representative committed fraud.

    If the functionality of enabling authorised representatives is desired, appropriate safeguards need to be added to the IU Regulations.

  2. Registering users: According to section 214(e) of IBC, IUs are supposed to get the financial information authenticated before storing. But 18(1) of the IU Regulations suggests registration only for submitting and accessing information. Does this mean that unregistered parties can authenticate information? If yes, it can lead to the danger that IU records will have little sanctity in court.

  3. Accessing information from other IUs: Regulation 19(3) of the IU Regulations states that a user can access information stored with an IU through any IU. There are several issues here:
    • This is commercially sensitive information. We are asking IUs to share information they have with all other IUs. Can the destination IU store this information or use it in any way?
    • If incomplete information is provided at the time of financial information retrieval, it will not be clear whose fault it is: the primary IU's or some more distant IU's.
    • How is this to work? How are the other IUs to provide this info "directly" to the user? Presumably the intent is to avoid routing the financial information through the destination IU, but this is contradictory and unclear.

    The Draft Regulations expect that the user (or software deployed by him) would be able to query multiple IUs inexpensively and in parallel, as happens every day in online air-ticket booking. This is a simple and straightforward architecture that avoids the problems above.

  4. Acknowledgement: Regulation 20 of the IU Regulations mandates that the IU should provide an acknowledgement. The acknowledgement is important to ensure that the IU has not manipulated or lost information. For this reason, the acknowledgement must be irrepudiable. In the Draft Regulations, this is achieved by ensuring that:
    • The acknowledgement should echo the information submitted, along with the identities of the persons submitting and authenticating the financial information;
    • It should be digitally signed by the IU.

    The IU Regulations do not contain these requirements. Without them, it is difficult to detect if the IU loses data or manipulates it in connivance with parties to the debt. The information in the IU loses its sanctity, so that judges can no longer trust it.

  5. Accepting documents as part of information submission: Regulation 20(1) of the IU Regulations says:
    An information utility shall accept information submitted by a user in Form C of the Schedule.

    Items 37, 50 and 56 of Form C lay down the documents to be attached as proof. This suggests that an IU has to accept documentary proof of the financial information being submitted.

    This is a clear problem. The design of IBC intended IUs to be an electronic repository of financial information, and not a document management system. That is why the requirement of authentication and verification of information submitted to an IU was envisaged. While it may be possible for IUs to accept documents in electronic form, even this process creates two challenges. First, storing documents will add to the cost of the IU infrastructure, which will then be passed on to users. This may make storing credit contracts in an IU expensive and may disincentivise users from doing so. This in turn will pose fundamental viability challenges for the IU business model. Second, if an IU stores financial information as well as documents, its not clear whether both will need to be matched, and if so on whom the responsibility of doing so will fall upon.

  6. Information of default: Regulation 21(2)(a) of the IU Regulations places an obligation on the IU to communicate information of default to all creditors. The question arises, which creditors: the creditors on the same IU or the creditors of that debtor on other IUs as well? The IU that has learnt of default does not know of the creditors of that debtor on other IUs, but IBC clearly intends that all creditors of a debtor should learn of default, whichever IU they are on.

    The Working Group Report thinks this through properly: an obligation is placed on each IU to inform all IUs about default, and also on each IU to inform all creditors of a defaulting debtor.

  7. Marking records as erroneous: Regulation 25(2) suggests that a user can unilaterally mark any information as erroneous. This is very dangerous. A process needs to be specified for correcting errors, and it should involve confirmation by the counterparties, just like any other information that gets to the IU.

  8. Outsourcing: Regulation 30(2)(a) of the IU Regulations says:
    An information utility shall not outsource the provision of core services to a third part service provider.

    This clause is problematic, as it can create operating inflexibility for IUs. It is unclear how broad this clause is. For example: does this mean that the IU platform cannot be outsourced, or does this outsourcing ban apply to data center and related services, technology maintenance contracts, technology support personnel, physical security including guards, etc?

    Technically, it can be read as an IU having to create every component of its core services delivery entirely on its own. This will increase the time taken for an IU to be set up, as well as add to the costs of service delivery by an IU.

    Due to this problem, the Working Group Report suggested that outsourcing of core services could be possible, subject to approval by the IBBI. Alternately, instead of a blanket ban on outsourcing, the IBBI may consider a two stage outsourcing structure. First, a narrow list of services, such as authentication and verification, may be classified as those that cannot be outsourced. For the remaining, an outsourcing model similar to the one that the RBI follows for its regulated entities may be followed. Under this model, two elements are taken into consideration by the regulator when allowing outsourcing: (1) that the standards of service for the user remain the same, whether the components of service delivery are in-house or outsourced; (2) the primary liability, even in case of outsourced services, lies with the regulated entity.

  9. Portability of records from one IU to another: Since IUs have pricing freedom, if they charge for storage, there is a danger that they may increase the fees substantially if users whose data is with them cannot move their data to another IU. To prevent such price-gouging, the Draft Regulations provide that any user may migrate his information from one IU to another IU, and the source IU is prohibited from charging for this facility. The manner in which the IU Regulations seeks to avoid this problem is through its declaration that fees should be a reasonable reflection of the service provided. But this requires the Board to form a view as to what is a reasonable fee. The solution suggested by the Working Group uses the market to achieve the same outcome in a less intrusive manner.

IU Records as Evidence

  1. IU records admissible as evidence: Regulation 30 mandates that an IU shall adopt "secure systems" (as defined in the Information and Technology Act, 2000) for information flows. However, this alone does not ensure that the information stored in IUs will be admissible as evidence.

    The Draft Regulations provided the information stored in an IU should conform to requirements laid down in section 65B of the Indian Evidence Act, 1872 (Evidence Act). This section of the Evidence Act lays down the standards for storage and maintenance of electronic records so that they are admissible as evidence.

  2. Authentication and Verification: The manner in which the terms "authentication" and "verification" have been used in the IU Regulations creates confusion. It is not clear when authentication and verification will take place, after or before the information is submitted.

    As per Regulation 20(2)(ii), on receipt of information by an IU, the submitter of information will be provided with terms and conditions of authentication and verification of information. It is not clear why the terms and conditions should be provided once the information has been submitted. The user should be aware of these terms before the information is submitted to an IU.

    Regulation 21(1) states that on receipt of information about a default the IU shall expeditiously start the process of authentication and verification. This raises following questions:

    • Why is an IU is required to act expeditiously once information of default is received? The process of authentication and verification should be followed in case of any information received and not just for default.
    • What is meant by 'expeditious'? IUs should act expeditiously whenever any information is submitted and not just in case of default.

    Regulation 23(2)(b) and (c) states that an IU shall enable the user to view the status of authentication and verification. It is not clear why the status of authentication is required after information has been submitted. IBC mandates that information should be stored only after authentication, so an IU should never store any unauthenticated information in the first place.

    The Draft Regulations addressed the above issues by obligating an IU to do the following:

    • Once information is submitted, the IU should make the information available to concerned parties for authentication.
    • An IU should verify the identity of the concerned party before allowing it to authenticate the information, so that there is no unauthorised access.
    • Once information is authenticated, the IU should store the information in such a manner that it cannot be lost or tampered with.

Obligations on IBBI

  1. Access to IU records by IBBI: Regulation 23(1)(e) provides that the IBBI will be allowed to access any information from any IU. It doesn't impose any restrictions or conditions for accessing this information.

    Since the information submitted to an IU is highly confidential and commercially sensitive, it is essential that there should be some accountability for the access of information by the IBBI. The Draft Regulations provided that in order to access information stored in an IU, the IBBI must pass a written order.

  2. Exit management plan: Regulation 39 mandates all IUs to have an exit management plan. Clause 1(a) of this regulation requires the IU to have mechanisms in place so the users can transfer information to other IUs, in case there is a shut down of one or more IUs. This regulation places the onus of transferring information on the users of IUs instead of the IBBI or the IUs themselves. This onus is inappropriately placed, since an IU will probably have a large number of users, many of whom may not have the ability to ensure the transfer of their information.

    The Draft Regulations put the onus of making sure information is transferred from one IU to another on IBBI and the IU. This ensures smooth transfer of information since they will be better equipped with resources to perform this task.

Miscellaneous

  1. Entry Barriers: Regulation 3 of the IU Regulations requires that IUs have a net worth of at least Rs 50 crores, and prevents foreign control of IUs. Regulation 8 prevents any single shareholder from holding more than 10 percent of the equity share capital of an IU. Together, these have a chilling effect on the entry of firms into this industry.

  2. Annual fees: Regulation 6(2)(e) provides that an IU must pay a fee of fifty lakh rupees to the Board annually. This is a large sum of money, especially given that the business model is unproven. This will discourage entry, limit competition, and increase the fees charged to the users.

  3. In-principle vs regular registration: Regulation 7 is unclear on the difference between a regular approval and an in-principle approval. It is also unclear as to why an applicant would choose one form of application over the other. In the Draft Regulations, the idea was that in-principle registrations would be granted faster than regular registration.

  4. Non-discrimination: Regulation 29 makes a broad provision:
    An IU shall provide services without discrimination in any manner.

    An explanation follows that mentions specific kinds of discrimination. It is not clear whether the explanation is indicative or if it is exhaustive. If exhaustive, there is no need for the broad prohibition of all discrimination above. This creates confusion for potential IUs.

  5. Fees: Regulation 32(1)(a) provides that IUs shall charge a uniform fee for providing the same service to different users. Does this mean that an IU has to charge the same to an individual lender who wants to submit information about one loan, and a large bank such as SBI, which might want to submit information about thousands of loans everyday, on the basis that the service is the same?

    Regulation 32(2)(a) provides that the fee charged for providing services shall be a reasonable reflection of the service provided. This is a very broad statement in the absence of any test of what a "reasonable reflection" is.

Conclusion

Many of the issues mentioned above can create serious problems for the new (and as yet unborn) industry of IUs. High entry barriers will lead to a monopolistic industry with high prices and poor service. If courts are not convinced of the accuracy of the records stored in IUs, the parties will get stuck in lengthy litigation to establish even the basic facts about the debt. IUs established under these regulations might not serve their basic purpose — the creation of an information-rich environment which would bolster speedy resolution in the country.

References

Government of India, The Report of the Bankruptcy Law Reforms Committee, chaired by Dr T K Vishwanathan, 4 November 2015.

Government of India, The Insolvency and Bankruptcy Code, 2016

Ministry of Corporate Affairs, The Report Working Group on Information Utilities, chaired by K V R Murty, 11 January 2017.

Insolvency and Bankruptcy Board of India, Insolvency and Bankruptcy Board of India( Information Utilities) Regulations, 2017


Sumant Prashant, Prasanth Regy, Renuka Sane, and Shivangi Tyagi are researchers at the National Institute of Public Finance and Policy, New Delhi. Anjali Sharma is a researcher at Indira Gandhi Institute of Development Research, Mumbai.

Wednesday, February 10, 2016

TRAI's move on net neutrality

by Iravati Damle, Mayank Mishra, Smriti Parsheera, Sumant Prashant, Ajay Shah.

On Monday, the Telecom Regulatory Authority of India (TRAI) released a regulation and associated explanatory memorandum prohibiting discriminatory tariff for data services. This has elicited interest and responses from all over the world. We watched the Facebook stock price curiously over that period:

Facebook stock price vs. the Nasdaq index
On 4th and 5th (Thursday and Friday), there were rumours in the Indian press about what TRAI was about to do. After that, when the US market opened, they may have had some impact. On Monday, the US market opened after the TRAI regulation had been released. Overall, in this period, the Nasdaq index dropped by 6% while Facebook dropped by 12%. Perhaps some of this was caused by the TRAI action.

The TRAI regulation was preceded by an extensive consultation process initiated by TRAI in December 2015, where it posed the following question: Should telecommunication service providers (TSPs) be permitted to charge consumers for data based on the content that they access?

One group, led mainly by TSPs, favoured differential pricing on the grounds that it would increase Internet penetration, encourage investments in infrastructure and allow for the development of innovative products. The supporters of net neutrality disagreed. They argued that content-based discrimination would vitiate the basic principles of the Internet, lead to discriminatory practices and hamper competition and innovation among content providers. TRAI ultimately chose to answer its question in the negative, supporting its regulations with an explanatory note that shows the process and rationale for its decision.

Placing it in context


The topic of network neutrality has captured the Indian public discourse for the past several months. Network neutrality is the principle of equal treatment of data packets moving across the Internet. This touches on three core aspects of how TSPs should conduct their business:

    Access: No authority to allow/block access to any content.
    Speed: No throttling or increasing speeds to access particular content.
    Pricing: No paid prioritisation. No content-based pricing.

The current regulations speak only to the third issue of price related discrimination, putting an effective end to the following types of practices:

  • Zero rating - Access to specific content without counting it towards a user's data charges (e.g. Free Basics)
  • Sponsored data - Content provider bears the cost of access (e.g. Airtel Zero)
  • Content-specific packs - User pays for data but based on type of content (e.g. Special Facebook and WhatsApp packs)

The larger issue of how India will deal with the other core components of net neutrality still remains open.

A summary of the regulations


The regulation prohibits TSPs providing both wired and wireless services from (i) offering differential pricing to consumers, based on the type of content being accessed; and (ii) entering into agreements that have a similar effect. TRAI's rationale for moving in this direction rests on a detailed explanation of the basic architecture of the Internet, which is grounded in the idea of openness. Besides this, the explanatory memorandum also speaks about the market failures of information asymmetry and negative externalities, which created a need for regulatory intervention.

The prohibitions are subject to two sets of exclusions. First, TSPs are permitted to have differential pricing in closed communication networks - where the data is not transmitted over the Internet. This could include local intranet services and products like Internet Protocol Television (IPTV). The law however guards against potential misuse of this provision by saying that TRAI will keep a watch on practices that use the exception to evade the discriminatory pricing prohibition. Second, a reduced tariff can be charged in case of emergency services, subject to reporting to TRAI within seven days. For instance, the Chennai floods saw the instant mobilisation of applications targeted specifically for relief and rescue work. Such initiatives would not be hampered by the regulation.

The restrictions also do not cover differential pricing that may be charged independent of the content being accessed. To take an example, Aircel offers a limited period of free capped data on purchase of certain mobile devices. Within those limits, the user can access any available content on the Internet. This is not a violation of discriminatory pricing, as defined by TRAI.

Impact on the Internet and its stakeholders


The heart of the new regulations lies in what TRAI has labelled as "the need to preserve the unique architecture of the Internet". This is in line with TRAI's mandate to promote the orderly growth of the sector (i.e. Internet services). Our analysis of the impact on key stakeholders is as follows.

Internet users: The regulations uphold the user's right to choose from among multiple sources of information on the Internet, free from the white noise of discounted offerings. This means that users will have to continue paying for the data that they use while retaining the full freedom to choose the websites and applications that they access.

Some may argue that the regulations potentially harm consumers by slowing down the process of digital inclusion and denying users access to free services. As highlighted above, the restrictions pertain specifically to the use of price discrimination to create "walled gardens" within the Internet. Other schemes that may provide free access to the Internet as a whole will continue to be allowed.

TSPs: TSPs will have to terminate existing arrangements that allow them or their content partners to subsidise access to specific content. They will also have to discontinue schemes that offer content-specific discounted rates. Another important impact will be felt in cases where a TSP is also a content provider - it will not be allowed to leverage its position as a TSP to promote its own content for free.

It is important to recognise that the value of the Internet will grow as more and more people become part of it, a process that is already taking place even without discriminatory pricing. This will continue to translate into economic benefits for TSPs. Their grouse may however be on the denial of the windfall profits that could result through discriminatory practices.

TSPs will have to then compete in the tough commoditised game of producing bandwidth at ever lower prices.

Content providers: The regulations ensure that the Internet will continue to offer a level playing field for all content providers. There will be no entry barriers for small content creators. This will foster greater innovation and competition.

Those that had already entered into private arrangements with TSPs will of course have to alter their plans to bring them in line with TRAI's regulations. Paying the TSP will not be an element of business strategy.

Conclusion


Many people from the world of business are used to unlimited complexity in business contracts. Hindustan Lever has all kinds of innovative contracts with distributors, retailers, etc. By analogy, it is felt that the world of telecom should be similarly unencumbered. However, the revolutionary achievements of Unix and the Internet, from the late 1960s onwards, are rooted in a particular philosophy and design strategy, of openness. We must recognise the value of this philosophy as a universal multilateral disarmament treaty, which ensures cooperation in some respects, and channels competition in others. Gentleman's agreements have given hygiene in the past. However, the commercial pressures of today's technology world do not give adequate guarantees about the future. Net neutrality law uses the coercive power of the State to protect this design philosophy.

TRAI's differential pricing regulations place India alongside countries like Chile, Netherlands and Slovenia that have also taken a clear stand against differential pricing (or zero-rating in particular). The interesting difference however is the fact that those countries did so within the framework of their net neutrality laws. Others like United States and the new regulations in the European Union have also taken a stand on net neutrality but have decided to consider zero-rating on a case-by-case basis. By ruling on the issue of differential pricing without waiting for a broader net neutrality law, TRAI has in effect won the last battle first, within powers under the TRAI Act, 1997.

The policy analysis will now turn to practices like blocking and throttling. It would make sense to think of deeper amendments to Parliamentary law which address net neutrality in a more complete way.

Thursday, January 28, 2016

Concerns about compliance with IRDAI regulations by insurance companies

by Sumant Prashant and Renuka Sane

Before choosing to buy any product, we want to know what the product is actually offering for the price, and how it suits our requirement and taste. For this comparison to work, we need information that a) describes truthfully all the features, or at least the material features, of the product and b) allows us to compare similar features across competing products. As the Bose Committee Report pointed out, when a financial, and especially an insurance product advertises its product features, it is not clear that the advertisement correctly represents the product. Sometimes advertisements are blatantly misleading. Sometimes, they are just hard to decipher. This environment of opaque disclosures has contributed to episodes of mis-selling, and losses to customers.

To address the problem of misleading advertisements, IRDAI issued a Master Circular on advertisements on 13th August 2015. The Master Circular aims to achieve two objectives - (a) make advertisements/sales material more accurate, comprehensive and reliable for the benefit of insuring public and; (b) set out minimum standards to be followed by all insurance companies for advertising and soliciting insurance business. In this article we summarise the Circular, and evaluate compliance by five randomly picked advertisements.

The IRDAI Master Circular on Advertisements


The Master Circular divides advertisements into two categories based on their intended purpose:

  • Institutional Advertisements are meant to promote the brand image of the insurer company.

  • Insurance Advertisements are meant to solicit insurance business and therefore provide more details about the product, such as name and benefits of the product and financial performance of the insurer company. Insurance Advertisements are further divided as

    • Invitation to Inquire advertisements, which only provide basic information about the product and advise the customer to refer to a more detailed brochure.

    • Invitation to contract advertisements, which contain detailed information about insurance products and induces prospective or existing consumers to purchase them.


Of these, Insurance Advertisements are critical in influencing the purchase decision of a customer. They also have the potential of being misused by insurance companies through projection of exaggerated benefits or non-disclosure of important terms and conditions of a product. The Master Circular, therefore, provides detailed do's and dont's for Insurance Advertisements. Some of the requirements for an advertisement are:

  1. The product should be identifiable as an insurance product, disclose risks, limitations and exclusions of the product.

  2. The benefits of a guarantee, when advertised, should also mention the cost and charges of the guarantee. If conditions of guarantee are elaborate, the advertisement should be accompanied by conditions applicable to the guarantee in specific font size.

  3. If promise, projection or past performance are mentioned, this should be accompanied by assumptions, sources of information and the statement that past performance is not an indication of future performance.

  4. If tax benefits are mentioned, this should be accompanied by statement that tax laws are subject to change.

  5. If a ranking or award is advertised, this should have been awarded by an agency independent of the insurance company which is advertising.

  6. Viewers of Internet advertisements should be able to view all the key features of the product.

  7. Insurer's website should flash a cautionary notice about spurious calls and fictitious offers.

  8. In case of ULIPs, the asset mix of various underlying funds, approved asset composition and pattern should be placed on website on half yearly basis.

  9. In promoting product combinations, all particulars of each product should be disclosed with an advice to refer to the sales brochure.

Evaluating Compliance


We examined 5 advertisements posted recently on the Facebook pages of leading insurance companies that fall into invitation to inquire category of advertisements, to ascertain the effectiveness of the Master Circular. Though these advertisements provide a weblink through which more details about the products can be accessed, they still have to comply with requirements of the invitation to inquire category of advertisements. The requirements placed by IRDA of these advertisements is less demanding, relative to the invitation to contract category of advertisements. We also focus on those aspects of the Master Circular that are clearly written and leave no ambiguity regarding their interpretation. The Table below shows how well the five advertisements we studied comply with the Master Circular. We find that:

  1. Some of the requirements which seem easy to implement, like mentioning the registration and UIN number have not been satisfied.

  2. Some advertisements did not mention that the product is an insurance product.

  3. Some advertisements did not publish an unique identifiable reference number.

  4. Some of advertisements did not follow the font and appearance requirement provided in the Master Circular.

  5. Some advertisements did not include the disclaimer mandatorily required by regulations.

Here is the summary of the analysis of five advertisements:

AD
1
AD
2
AD
3
AD
4
AD 5
Registration
number
NoNoNoNoYes
Product identified as insurance
product
YesYesNoYesYes
Unique Identifiable reference
number
YesNoNoNoYes
Mandatory
disclaimer
NoNoNoNoYes
FontN.A.N.A.N.A.NoYes

N.A. means "Not Applicable"

Conclusion


Many insurance companies appear to be violating the IRDAI Master Circular on Advertisements.

Wednesday, January 06, 2016

Obligation to give an exit to dissenting shareholders

by Bhargavi Zaveri, Prateek Misra, Sumant Prashant, and Shefali Malhotra.

The Companies Act, 2013 (Act) obligates the promoters and majority shareholders of a listed company to buy-out dissenting shareholders, where the company has passed a special resolution:

  1. amending the main objects for which the money was raised from the public1; and
  2. amending the terms of a contract referred to in the prospectus.2

The Act requires SEBI to frame regulations for the exercise of the exit right by the dissenting shareholders.3

On December 1, 2015, SEBI issued a discussion paper on this subject suggesting, amongst other things, the following amendments to the Act:

  1. There must be certain thresholds which trigger the buy-out obligation imposed on promoters and majority shareholders. For instance, the buy-out obligation must be triggered only where the contract proposed to be amended affects the main line of business or revenue generation of the company, or where atleast a certain percentage of shareholders have specifically voted against the amendment.
  2. Companies which have already utilised a certain threshold percentage of the public funds and companies with no identifiable promoters or majority shareholders, must be exempt from the provisions.

At NIPFP, we have written a response to this discussion paper. We recommend that SEBI should, as part of the ongoing process for the review of the Act, instead recommend the deletion of the provisions which impose a buy-out obligation on promoters and majority shareholders in the circumstances described above. Alternatively, the response recommends certain other thresholds for triggering this obligation, to give better effect to the legislative intent underlying these provisions.

This article summarises the reasons for recommending the deletion of these provisions from the Act and explains why there is no case for minority shareholder protection in the circumstances under which the Act imposes the buy-out obligation.

No market failure


State intervention in the form of obligating promoters and majority shareholders to buy shares of dissenting shareholders, cannot be traced to any market failure:

  1. There is no information asymmetry amongst the shareholders who vote for and against a resolution that proposes to amend the main objects for which the money was raised from the public or the terms of a contract referred to in the prospectus. The company provides all shareholders with the same information when it supplements the special resolution with a notice explaining the reasons for the resolution.
  2. The issue of market power is irrelevant where shareholders are voting on decisions of a company.
  3. Shareholders approving or dissenting to certain resolutions of the company does not result in externalities.
  4. There are no public goods involved when making decisions in relation to the affairs of a company.

Contradicts the concept of equity capital


A right to be given an exit in a listed company contradicts the risk-bearing nature of equity. Where a person acquires the shares of a company, he is entitled to:

  1. the residual profits of the company, once the creditors have been paid;
  2. participate in the decisions of the company, by exercising voting rights attached to his shares; and
  3. sell his shares in the capital market.

The risk that the company may change the terms of its functioning, is factored in the price at which the investor acquired the shares. Guaranteeing an exit to equity holders on the ground of changes to the functioning of the company, is antithetic to the concept of equity.

Equity is a contract


The relationship between a company, its owners and management is essentially a contract. The terms of the contract are codified in the Act. When an investor subscribes to equity shares, he subscribes to the term that the company will be bound by decisions taken by a certain majority.

Other difficulties with the provisions


  1. An obligation to buy out shareholders dissenting to a certain resolution imposes unforseeable costs on the promoters and the majority shareholders. Every resolution will have some shareholders who vote for it, some who specifically vote against it and others who do not vote at all. It is not possible to identify in advance the number of shareholders who will vote against the resolution and the value of shares at that time. The provisions, thus, impose an un-ascertainable financial burden on promoters and majority shareholders.
  2. The provision may incentivise opportunistic behavior on the part of shareholders, at the expense of the company. Therefore, even if the resolution is beneficial to the company, shareholders may choose to vote against it, in the hope that the resolution will go through even without their vote, and they will, as dissenting shareholders, be entitled to put their shares on promoters or majority shareholders.
  3. The requirement of a special resolution to approve the amendment of a contract referred to in the prospectus followed by an obligation to buy-out dissenting shareholders, makes contracts expensive for the company as a whole.4

 

Is there a case for minority shareholder protection?


Notwithstanding the arguments set out above, several jurisidictions confer statutory protection on minority shareholders against certain corporate actions or actions by the majority. Generally speaking, the State intervenes (in the form of a statute) to protect the rights of minority shareholders in two sets of circumstances:

  1. Oppression and mismanagement by the majority - Minority shareholders may seek judicial intervention to protect themselves and the company against oppression and mismanagement. Here, the minority shareholder must establish that the impugned action amounts to oppressing or unfairly prejudicing their interests. The intervention is not automatic under law.
  2. Change in control - The U.K. and most EU members states have regulatory frameworks, which obligate the acquiror to make an open offer to purchase the shares of the minority shareholders at different thresholds, restrict the management from taking defensive measures in certain situations, etc. The U.S. has a limited regulatory framework governing takeovers, and most of the rules governing takeovers have evolved through jurisprudence.

These circumstances involve the principal-agent problem where the management or majority shareholders are uniquely positioned to adversely affect minority shareholders. For example, in cases of a potential tender offer, the management may fend off an offer not suitable to them but which otherwise enhances shareholder value.

Under the Act, the changes which trigger the buy-out obligation do not involve the principal-agent problem so as to warrant an automatic buy-out. First, a change in the main object of the company requires a super majority approval. Second, a change in the main objects or a contract referred to in the prospectus, does not necessarily involve situations which can be exploited by the management or majority shareholders to the detriment of the minority. If either of these situations result in oppression or mismanagement, the Act contains a statutory remedy which can be invoked by the shareholders of the company.5

Similar provisions in other jurisidictions


A review of the laws governing corporations in some common law jurisidictions reveals that while minority shareholders have appraisal rights across jurisdictions, the events which trigger these rights are largely in the nature of change in control, mergers and consolidations involving the company. Exceptions can, however, be found in the corporation statute of New Zealand, where the law provides for appraisal to minority shareholders who do not to vote for a special resolution.6

Moreover, appraisal statutes impose the buy-out obligation on the company (and not majority shareholders or promoters) to purchase the shares of the minority shareholders.

Conclusion


For these reasons, our response to the discussion paper on this subject recommends that the provisions of the Act mandating the majority shareholders and promoters to buy-out dissenting shareholders in the circumstances enumerated above, should be deleted. Alternatively, it recommends certain thresholds for triggering the buy-out obligation, which give better effect to the legislative intent.

Acknowledgements


The authors thank Somasekhar Sundaresan and Shubho Roy for useful discussions on the response to the Discussion Paper.



  1. Section 13 of the Act provides that a company, which has raised money from the public shall not change its objects for which it raised the money unless (a) a special resolution is passed by the company; and (b) the dissenting shareholders have been given an opportunity to exit by the promoters and shareholders in control, in accordance with regulations to be specified by SEBI. Back
  2. Section 27(1) of the Act says that a company shall not, at any time, vary the terms of a contract referred to in the prospectus or objects for which the prospectus was issued, except by way of a special resolution. Section 27(2) states that the dissenting shareholders who have not agreed to the proposal to vary the terms of contracts or objects, shall be given an exit offer by promoters or controlling shareholders at such exit price, and in such manner and conditions as may be specified by SEBI. Back
  3. Under the Companies Act, 1956, the central government had the power to direct the purchase of shares of dissenting shareholders who do not agree to a change in the memorandum of association of a company, if the central government so deemed fit. Back
  4. The prospectus of a company generally refers to material agreements entered into by it, including joint venture agreements, agreements with key management personnel, key suppliers, etc. Back
  5. Chapter XVI of the Act. Back
  6. Companies Act, 1993. Back


The authors are researchers at the National Institute for Public Finance and Policy.