The Leap Blog

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Showing posts with label consumer protection. Show all posts
Showing posts with label consumer protection. Show all posts
Friday, July 24, 2026

Supervising what you cannot inspect

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by Maninder Singh Juneja and Renuka Sane . In traditional financial regulation, supervisors are able to inspect the thing being regulated....
Sunday, June 07, 2026

Trust in the Era of the AI-Informed Customer

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by Maninder Singh Juneja. A patient grappling with a longstanding eye problem was diagnosed with MGD (Meibomian Gland Dysfunction) by an ...
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Thursday, January 19, 2023

Examining grievances and redress for pension products

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by Vimal Balasubramaniam, Aishwarya Gawali, Nancy Gupta, Renuka Sane and Srishti Sharma. In a previous article, Examining grievances an...
Wednesday, December 28, 2022

Examining grievances and redress for banking products

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by Vimal Balasubramaniam, Aishwarya Gawali, Renuka Sane and Srishti Sharma. Banks are witnessing persistent consumer complaints . These...
Tuesday, March 23, 2021

Grievance Redress by Courts in Consumer Finance Disputes

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by Karan Gulati and Renuka Sane . India has made progress on financial inclusion through the use of digital payments and fintech. As mo...
Sunday, May 03, 2020

Why do we not see class-action suits in India? The case of consumer finance

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by Karan Gulati and Renuka Sane Mis-selling of financial products is pervasive in India and across the world. Sound grievance redress ...
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